Once you've found the perfect crystal glass piece from Crysflare, our team will wrap, pack, and arrange delivery with the utmost care and attention. Our mission to ensure your new artwork arrives safely and intact. And don’t worry, all of our deliveries are currently contact-free. Safety first!
Shipping to Unlisted Countries
If your delivery destination isn’t listed below, just email us at serviceservice@crysflare.com with the following details:
- A link to the specific product(s) you're interested in.
- The delivery address and country.
We’ll get back to you with a quote as soon as possible. We love a challenge and will do our best to get your art to you no matter where you are!
What If My Artwork Arrives Damaged?
Breakages are as rare as a unicorn sighting – we pack things really well. However, if your purchase does arrive damaged, Just contact us immediately and we’ll sort it out quicker than you can say “fragile”.
Shipping Costs
Shipping costs for our online gallery artworks are determined by their weight and the desired shipping destination. While we reserve the right to amend the cost of shipping if necessary, this is highly unlikely. If the amended cost is not satisfactory to you, we will issue a full refund. Your satisfaction is our priority.
Returns and Refunds
- If you have any questions regarding your purchase, give us a call at (304) 602-3414 or email us at service@crysflare.com. We like to think we’re pretty nice people. If something goes wrong with your order, we’ll do our absolute best to sort it out as quickly as possible.
- Not completely happy with your purchase? No problem! You’re welcome to return it to us (at your expense). As long as it arrives back safely and in the exact condition it was sent, we’ll issue a full refund. We comply with the Consumer Protection Regulations. You have 14 working days from the day after you receive your goods to notify us if you’d like to return anything, with another 14 days to return the goods to us.
Shipping Time frame
We do our absolute best to ship all purchases as soon as possible and aim to send most orders out within 3 working days. During busy periods, this may increase slightly, but rest assured, we’re working as fast as we can to get your beautiful crystal glass art to you.
We’re here to help and ensure your experience with Crysflare is as delightful as possible.